Introduction

Send your questions and feedback to the most relevant contact to help us get you the best response.

For enquiries relating to www.doc.govt.nz (this website) or the Department of Conservation, email or phone the most relevant contact listed below.

Regional enquiries

Contact your local DOC office who can best help you with regional enquiries.

Visitor and information centres can give you advice on the places you are visiting.

Report illegal activity

Ring the DOC emergency hotline 0800 DOC HOT (0800 362 468).

Ilegal activity includes:

  • illegal whitebaiting
  • vandalism of huts and tracks
  • removal of plants from reserves
  • killing or catching native wildlife
  • fishing in marine reserves
  • disturbing marine mammals.

More information about reporting illegal activity

Report sick, injured or dead wildlife

For 1-2 animals, ring the DOC emergency hotline 0800 DOC HOT (0800 362 468).

For 3 or more animals, ring  the Ministry for Primary Industries (MPI) pest and disease hotline 0800 80 99 66.

For whale or dolphin standings, ring the DOC emergency hotline 0800 DOC HOT (0800 362 468).

Report conservation emergencies

Ring the DOC emergency hotline 0800 DOC HOT (0800 362 468).

Conservation emergencies include damaged and/or unsafe visitor facilities.

Call 111 for all fire and search and rescue emergencies.

Official Information Act requests

See Making an Official Information Act request.

Bookings

Great Walks booking enquiries: email greatwalksbookings@doc.govt.nz or phone 0800694 732.

DOC campsites, huts and lodges booking enquiries: contact the local visitor centre or DOC office at the specific destination.

Feedback about website

Submit feedback online or email webteam@doc.govt.nz.

Send us your photos: share photos you've taken of our huts, campsites, tracks or places - we may add them to our website.

Feedback about your visit

Give feedback about your visit to DOC campsites, huts, tracks, picnic areas, walks and parks

General enquiries

Make a general enquiry online or contact National Office:

Whare Kaupapa Atawhai / Conservation House
PO Box 10420
Wellington 6143
Email: enquiries@doc.govt.nz

Note: We do not provide a species identification service. Use naturewatch.org.nz for help with identifying a species.

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