The information systems strategic plan (ISSP) is the information communication technology (ICT) component of DOC’s business strategy and the foundation strategy for DOC’s Four Year ICT Work Programme.
It refreshes, and repositions the direction for DOC’s information landscape for the next four years, incorporating outcomes aligned to the government’s ICT strategic direction, and recognising its implicit requirement to enable DOC to achieve its conservation vision.
DOC’s investments in ICT must respond to and align with the direction set by the Government ICT Strategy and Action Plan to 2017, to unlock the value of government information and harness technology, delivering better, trusted and more open public services.
To achieve this, DOC’s ISSP puts focus on to four key themes for enabling conservation, based on feedback about DOC’s business intentions and requirements that will achieve its vision.
The four ISSP themes support:
- mobility – an empowered mobile workforce
- data and analytics – support for intelligent conservation information, data and analytics
- customer and client relationships – relationships with our stakeholders, social and business partners, community groups and volunteers are well co-ordinated, managed and supported
- productivity – information systems and services support workforce efficiency and productivity.
These four ISSP themes are enabled through four strategic technical roadmaps.
This ISSP to 2019 will enable transformative changes to raise productivity across the DOC by introducing more coherence and cohesion into our ICT planning. It supports a customer focus, for example, transformative work to improve the customer experience for people wishing to make online bookings of DOC and operator products, and also time recording efforts.
This ISSP will be reviewed every six months by DOC’s Information Systems and Services business unit to ensure that we are on the right track doing ICT work for the right outcomes, and if the work programme needs to change, the ISSP will be refreshed accordingly.
We take a four year view to 2019 but because technology changes so quickly, we will only plan for a two year horizon and update the plan for the second two years later.
Progress with the ISSP will be monitored and evaluated through a quarterly reporting cycle managed by the Information Systems and Services (ISS) business unit through its Portfolio Office and reported to the wider organisation.
Strategic oversight will be provided by the ICT Strategy and Architecture team with a view to regularly testing and adjusting DOC’s ICT strategic direction when appropriate,
A newly-established strategic oversight group acting as a board will provide governance feedback on the strategic direction.